Host/Hostess

Job Title: Host/Hostess

Job Type: Full-time/Part-time

Pay Rate: $6.00 an hour plus allocation of 15% of tip pool to hours worked per bi-weekly period

Reports to: F&B Managers

 

Job Summary:

The Host or Hostess is responsible for greeting and seating Members and guest in a prompt and courteous fashion.  The Host or Hostess is also responsible for assisting the wait staff and or the bus person as needed.

 

Duties/Responsibilities:

• Arrive at scheduled times, neat, alert, and in full uniform.
• Wipes down menu's to ensure clean presentation to Members and guests.
• Utilizes the paper cutter safely to prepare menus for service.
• Opens doors for all guests and greets according to BWYCC standards.
• Obtains guests names to retrieve reservation.
• Make sure to be visible at the hostess stand through dinner service unless otherwise instructed by manager.
• Assist wait or bus person as needed when busy
• Have thorough knowledge or the restaurant; including menu specials, desserts and any promotions or activities
• Answer telephone as well as taking reservations and messages according to company standards and policies.
• Identifies special requests from guests and notifies restaurant manager prior to guest arrival.
• Knowledgeable in Club practices such as table number and seat numbers to properly execute
• Seats all arriving guests.
• Performs assigned side work and cleaning duties as deemed necessary by restaurant manager.
• Insure alcoholic beverages do not enter or leave your restaurant by Members
• Assist wait or bus person as needed when busy, attentive to beverage needs and table turn over.
• Keep accurate records of guest checks, both issuing and receiving
• Log complaints (suggestions) and report them to supervisor
• Thanks Members and guests upon conclusion of the service as they leave the premises.
• Performs other related duties as assigned.

 

Required Skills/Abilities:

• Excellent communication and interpersonal skills are required.
• Must have a positive and enthusiastic attitude.
• Must be reliable and maintain flexible availability which may include working weekends, double shifts and holidays.

Education and Experience:

• High school diploma or GED preferred
• Above 18 years of age.
• Prior Restaurant experience preferred, but not required.
• On the job training provided upon employment.
• TABC (Texas Alcohol Beverage Commission) certification preferred

 

Physical Requirements:

While performing duties of this job, employee is occasionally required to stand, walk; sit; use hands to finger, handle or feel objects, tools or controls; reach within hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds.

 

Benefits offered:

• Medical, dental, and vision insurance (for full-time employees)
• Paid sick time (for full-time employees)
• Paid vacation time (for full-time employees)
• Paid holidays
• 401k Retirement plan
• Employee E-meal

 

 

How to apply: Please fill out an application at www.bentwater.com/careers .

Location: 800 Bentwater Drive, Montgomery, TX 77356

 

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